E-Commerce Development Company in Kolkata
Most e-commerce work in this city is sold as a website. The website is the easy part. What determines whether the operation makes money is whether the catalogue matches the warehouse, whether returns are visible before they become losses, and whether the settlement from three channels reconciles to one set of books.
Gbooks builds storefronts on top of an inventory and accounting core we already own — which is the difference between a site that sells and an operation that runs.
What West Bengal actually requires
There is a lot of compliance theatre in this market. Here is our position on each item, without the acronym-stuffing.
ONDC
The open network changes who can reach a national buyer without paying a marketplace for the privilege. Onboarding as a seller, catalogue mapping and order flow are handled as part of the build for merchants who want that channel.
GST for online sellers
TCS collected by marketplaces, place-of-supply across states, and the reconciliation between platform reports and your own books — where most online sellers' GST problems actually originate.
Payments and PCI-DSS
Gateway integration with the providers Indian buyers expect, UPI including autopay for subscriptions, and a checkout that never puts your business inside card-data scope.
Logistics and RTO
Pincode serviceability, courier allocation, and return-to-origin tracked as a cost per channel and per product rather than absorbed silently into the monthly loss.
Why operators here choose us
One catalogue, every channel
Your own store, marketplaces and ONDC selling from one stock position. Overselling happens when three systems each think they have the last unit.
B2B is a different product, and we treat it as one
Kolkata is a distribution economy. Distributor portals need price lists per buyer, credit limits, order approval and reorder from history — not a consumer checkout with a login bolted on.
Speed as an engineering decision
Core Web Vitals are a ranking input and a conversion input at the same time. The storefronts are built to be fast on a mid-range phone on a mobile connection, which is what your buyers actually have.
It ends in your books
Orders, settlements, refunds and returns post to the same accounting core, so a channel's real contribution is a report rather than a guess.
The modules behind it
This page covers how we deploy in Kolkata. For what each module does in detail, the full E-Commerce suite breaks down all 8 of them.
Six upgrades that work with your e-commerce suite
Built by us, on the same core, billed on the same contract. Switch one on and it is live across every module you already run — no integration project, no second vendor.
Meta Verified WhatsApp
Official WhatsApp Business API
Send invoices, appointment reminders, and campaigns from your own Meta-verified business number — complete with the green tick your customers trust.
Ask about this add-onAdmin Plus App
Your business in your pocket
A companion mobile app for owners and admins — live dashboards, approvals, and day-end reports from anywhere, without opening a laptop.
Ask about this add-onLead Plus App
Field-ready lead capture
Capture, score, and follow up leads on the go. Every enquiry from calls, walk-ins, and campaigns lands in one pipeline with instant reminders.
Ask about this add-onSmart Notifications
SMS, email & push alerts
Automated alerts for payments, bookings, and approvals across SMS, email, and push — so customers and staff always know what's next.
Ask about this add-onPayment Gateway
UPI, cards & net banking
Collect online payments against invoices and bookings with auto-reconciliation back into your books — no manual matching required.
Ask about this add-onCustomer Portal
Self-service for your clients
Give customers a branded portal to view invoices, book appointments, and track orders — cutting support calls while looking professional.
Ask about this add-on…and many more. Ask about the full add-on catalog on a demo.
Explore all add-onsFrequently asked questions
Can you help us sell on ONDC?
Yes — seller onboarding, catalogue mapping and order flow, run from the same inventory as your own storefront.
Do you build B2B distributor portals?
Yes, with buyer-specific price lists, credit limits, approval workflows and reorder from purchase history.
Will the store connect to our existing stock and accounts?
If you run Gbooks for inventory or accounting, it is the same core rather than an integration. If you run something else, we integrate over documented APIs.
How do you handle returns and RTO?
Tracked per channel and per product as a cost, so you can see which combinations lose money instead of discovering it at year end.
Talk to the team that builds it
Not a reseller, not a call centre — the people who write the software, in an office you can visit.
GBOOKS INFOTECH PRIVATE LIMITED
BL-Front, 2nd Floor, 96/L S.P. Mukherjee Road, Kolkata, West Bengal 700026
Areas we deploy in
Deployment differs by area — the operators, the constraints and what the system has to absorb are not the same across the city.
See Gbooks on your data
Tell us how you operate and a specialist for your industry will tailor a live demo — usually within one business day. No obligation, no sales sequence.
- Sales
- Customer Support
- Software Integration
- Software Demo
Prefer async? Send the form and we'll reply with a tailored walkthrough video.