Restaurant, Bar & Hotel Billing Software in Kolkata
A restaurant POS is judged on one metric: what happens at 9pm on a Saturday when the floor is full, the kitchen is behind and the connection drops. Most of the feature list is irrelevant next to that.
Gbooks bills fast, keeps the kitchen and the counter on the same ticket, and handles the compliance layer that national POS vendors treat as somebody else's problem — because in West Bengal, excise is administered by the state and a generic product cannot serve it.
What West Bengal actually requires
There is a lot of compliance theatre in this market. Here is our position on each item, without the acronym-stuffing.
West Bengal excise
Bar licensing here is state-administered, and the register a licensed establishment has to maintain is specific. Brand-wise opening and closing stock, receipts, sales and the verification register are maintained as a by-product of billing rather than reconstructed at month-end from till rolls.
GST on restaurant services
The composition question, the with-and-without input-credit split, and correct HSN and SAC treatment across food, liquor and packaged goods — handled at the bill line rather than corrected later by your accountant.
FSSAI and KMC trade licence
Renewal dates, licence numbers and the documents behind them held against the outlet record, so a multi-outlet group is not tracking expiry in someone's calendar.
Aggregator reconciliation
Delivery-platform payouts arrive net of commission, taxes and adjustments, and rarely match what the POS recorded. Gbooks reconciles the order-level record against the settlement so the gap is visible while it is still disputable.
Why operators here choose us
Billing that does not stop when the line does
Orders and bills continue against a local cache and reconcile when the connection returns. In this city that is a requirement, not a feature — and it is the single most common reason operators replace a cloud-only POS.
One ticket, counter to kitchen
KOT and BOT print to the right station off the same order the bill is raised from. No re-keying, no second screen, no argument at the pass about what was ordered.
The numbers an owner actually asks for
Covers, table turnover, void and no-charge bills with who authorised them, item-level contribution, and food cost against theoretical — visible on the phone through Admin Plus rather than compiled on request.
Restaurant, bar, banquet and rooms on one core
A property running all four does not need four systems. Banquet event orders, room folios and the restaurant bill post to the same ledger.
The modules behind it
This page covers how we deploy in Kolkata. For what each module does in detail, the full Hotel, Restaurant & Bar suite breaks down all 8 of them.
Six upgrades that work with your hospitality suite
Built by us, on the same core, billed on the same contract. Switch one on and it is live across every module you already run — no integration project, no second vendor.
Meta Verified WhatsApp
Official WhatsApp Business API
Send invoices, appointment reminders, and campaigns from your own Meta-verified business number — complete with the green tick your customers trust.
Ask about this add-onAdmin Plus App
Your business in your pocket
A companion mobile app for owners and admins — live dashboards, approvals, and day-end reports from anywhere, without opening a laptop.
Ask about this add-onLead Plus App
Field-ready lead capture
Capture, score, and follow up leads on the go. Every enquiry from calls, walk-ins, and campaigns lands in one pipeline with instant reminders.
Ask about this add-onSmart Notifications
SMS, email & push alerts
Automated alerts for payments, bookings, and approvals across SMS, email, and push — so customers and staff always know what's next.
Ask about this add-onPayment Gateway
UPI, cards & net banking
Collect online payments against invoices and bookings with auto-reconciliation back into your books — no manual matching required.
Ask about this add-onCustomer Portal
Self-service for your clients
Give customers a branded portal to view invoices, book appointments, and track orders — cutting support calls while looking professional.
Ask about this add-on…and many more. Ask about the full add-on catalog on a demo.
Explore all add-onsFrequently asked questions
What happens if the internet goes down mid-service?
Billing and order entry continue against a local cache and reconcile automatically when the connection returns. Nothing is lost and service does not stop.
Does it maintain the excise register for a licensed bar?
Yes. Brand-wise stock movement is captured as part of billing and stock entry, so the register is produced from the same records rather than rebuilt separately.
Can it reconcile Zomato and Swiggy settlements?
Yes. Order-level records are matched against the platform settlement so commission, tax and adjustment differences are visible per order rather than as one unexplained monthly figure.
We run three outlets. Is that one system or three?
One. Each outlet bills independently and reports consolidated, with item, price and tax masters managed centrally or per outlet as you prefer.
Will it run on the hardware we already have?
In most cases yes — it runs in a browser, and standard thermal printers and cash drawers are supported. We check your existing setup before quoting.
Talk to the team that builds it
Not a reseller, not a call centre — the people who write the software, in an office you can visit.
GBOOKS INFOTECH PRIVATE LIMITED
BL-Front, 2nd Floor, 96/L S.P. Mukherjee Road, Kolkata, West Bengal 700026
Areas we deploy in
Deployment differs by area — the operators, the constraints and what the system has to absorb are not the same across the city.
See Gbooks on your data
Tell us how you operate and a specialist for your industry will tailor a live demo — usually within one business day. No obligation, no sales sequence.
- Sales
- Customer Support
- Software Integration
- Software Demo
Prefer async? Send the form and we'll reply with a tailored walkthrough video.