Fulfill every order flawlessly. Order Management orchestrates processing, routing, and status from cart to doorstep.
Everything e-commerce teams need from order management, built in and ready on day one.
See orders from every channel in one queue.
Assign fulfillment to the optimal warehouse or store.
Process RMAs with prepaid labels and refunds.
Keep customers informed at every step.
Built for e-commerce teams and tightly integrated with every other module in the suite, so your data stays connected end to end.
+47%
Conversion lift
9x
Peak traffic held
0.9s
Median load time
Beyond the feature list, this is the difference your e-commerce operation feels within the first month.
Order Management automates the repetitive e-commerce busywork — data entry, reminders, and reports — so your team spends time on work that actually moves the needle.
Built-in validation and one shared record mean the mistakes that come from re-typing data across disconnected tools simply stop happening.
Dashboards update the moment work happens, so managers steer e-commerce operations with today's numbers — not last month's exports.
Add users, locations, and modules without re-implementation. Order Management scales from a single site to a multi-branch operation on the same setup.
From first import to full rollout, Order Management is designed to get your team productive fast.
Import existing e-commerce records or start fresh. Order Management maps cleanly to how your team already works, with guided migration and no messy spreadsheets.
Tailor fields, roles, and automations to match your workflow — all without code. Set the rules once and let Order Management handle the repetitive work.
Roll out to your team with hands-on onboarding, then watch the module connect to the rest of your suite as you grow into it.
The day-to-day change e-commerce teams notice once Order Management takes over the busywork.
Order Management fits right into e-commerce operations of every size — from lean teams to multi-site enterprises.
Order Management runs on the same hardened platform as every Gbooks module — no add-ons or upgrades required.
Granular permissions decide exactly who can see and change what, down to individual fields.
Your data is encrypted in transit and at rest, with regular independent security reviews.
Every action is logged and tamper-evident, so audits take hours instead of weeks.
Automatic backups, tested restores and a 99.99% uptime record keep your daily operations running without interruption.
Most e-commerce teams are live within days. Our onboarding team helps you import data, configure workflows, and train users so you see value in the first week — not the first quarter.
Yes. It connects out of the box with Shopify, Stripe, Algolia, and shares one secure core with every other module in the suite, so your data flows without duplicate entry.
Every module ships with role-based access control, encryption in transit and at rest, and a full, tamper-evident audit trail — so you always know who did what, and when.
Absolutely. Begin with Order Management alone and switch on other E-Commerce modules whenever you're ready. Everything works together, so adding a module is a toggle — never a re-implementation.
Every plan includes guided onboarding, live training sessions for your team, and ongoing support over chat, email, and phone. Most questions are answered within a few hours, and your data is never left stranded.
Yes. Order Management runs in any modern browser and ships with mobile-friendly views, so your e-commerce team can work from a phone or tablet on the floor, in the field, or at home.
Built by us, on the same core, billed on the same contract. Switch one on and it is live across every module you already run — no integration project, no second vendor.
Official WhatsApp Business API
Send invoices, appointment reminders, and campaigns from your own Meta-verified business number — complete with the green tick your customers trust.
Ask about this add-onYour business in your pocket
A companion mobile app for owners and admins — live dashboards, approvals, and day-end reports from anywhere, without opening a laptop.
Ask about this add-onField-ready lead capture
Capture, score, and follow up leads on the go. Every enquiry from calls, walk-ins, and campaigns lands in one pipeline with instant reminders.
Ask about this add-onSMS, email & push alerts
Automated alerts for payments, bookings, and approvals across SMS, email, and push — so customers and staff always know what's next.
Ask about this add-onUPI, cards & net banking
Collect online payments against invoices and bookings with auto-reconciliation back into your books — no manual matching required.
Ask about this add-onSelf-service for your clients
Give customers a branded portal to view invoices, book appointments, and track orders — cutting support calls while looking professional.
Ask about this add-on…and many more. Ask about the full add-on catalog on a demo.
Explore all add-onsBook a tailored walkthrough and we'll show you exactly how Order Management fits into your e-commerce workflow.